Blog Voice of Directly Your hub for the latest trends on the future of customer service. Read MoreIn the Experience Economy, A Diverse Customer Service Workforce is EssentialJune 30, 2021 Keep up to date with the latest news. Sign Up For The Directly Newsletter FeaturedOn-Demand SupportAI & TechnologyCustomer ExperienceExpert SpotlightShow All Read More The Secret to Delivering Exceptional On-Demand Customer ServiceJanuary 13, 2021 Read More How We Reward Our Experts for Great Customer ServiceDecember 17, 2020 Read More How We Measure and Optimize our Expert Network’s Customer Service PerformanceDecember 15, 2020 Read More How We Find and Vet On-Demand Experts You Can Trust with Your Customer ServiceDecember 9, 2020 Read More Celebrating Directly ExpertsOctober 2, 2020 Read More Expert Spotlight: Sheri DeburcheoDecember 17, 2019 Read More Expert Spotlight: Diane PoremskyOctober 29, 2019 Read More Expert Spotlight: Andre Da CostaSeptember 19, 2019 Read More Expert Spotlight: David CappAugust 6, 2019 Read More Expert Spotlight: Chris CowgillJuly 15, 2019 Read More Expert Spotlight: Erica JeffreyJune 21, 2019 Read More Expert Spotlight: John DoyleMay 30, 2019 Pages: 12Last PageLoad More
