Introducing transactional use cases for support. We’re proud to announce the acquisition of AI startup Kylie.ai. Learn More

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Microsoft

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LinkedIn

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Airbnb

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Autodesk

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Samsung

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SAP

Boost Automation Rate with Expert Intelligence

Leverage best-in-class machine learning, trained by thousands of subject-matter experts, to analyze your contact center interactions and strategically answer, automate, and prevent customer issues.

  • Reduce ticket volume by up to 80%
  • Reduce cost by over 90% per customer contact

  • A deep focus on CX
  • Personalize every interaction
  • Improve CSAT by up to 20%



Boost Your CSAT with an Intelligent AI Experience

AI interactions typically mean lower CSAT. Not anymore. Our intelligent automation solutions deliver your customers fast, personalized, and accurate answers designed to improve the customer experience.

  • Deliver AI with empathy
  • Personalize every interaction
  • Improve CSAT by up to 20%


Integrate into your Existing Tech Stack

Automation doesn’t have to mean rip and replace. Integrate seamlessly into your messaging applications, virtual agents, machine learning platforms and leading CRM applications to deliver significant business impact right away.

  • Integrate with leading CRMs
  • Integrate with popular messaging apps
  • Limited development requirements

Automation In Action

 

  • Immediately got me the answer.

    Republic Wireless testimonial
    10/24/2019

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    Amazing service & answers. Responded quickly. 100% helpful.

    Microsoft Windows testimonial
    11/10/2019

  • LinkedIn Logo

    Provided the answer literally seconds after I posted it and was more than helpful.

    LinkedIn testimonial
    11/10/2019

  • Autodek Logo

    Solved my problem incredibly quickly. Thanks!

    Autodesk testimonial
    11/6/2019

  • Microsoft Logo

    Quickly helped solve something I’d been trying to figure out for 2 days!

    Xbox testimonial
    11/9/2019

Schedule a Demo

Hear it directly from our customers