We’ve expanded our conversational AI functionality to include transactional use cases for customer support. Learn more here.

 
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Microsoft

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LinkedIn

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Airbnb

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Autodesk

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Samsung

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SAP

Boost Automation Rate with Expert Intelligence

Leverage best-in-class machine learning, trained by thousands of subject-matter experts, to analyze your contact center interactions and strategically answer, automate, and prevent customer issues.

  • Reduce ticket volume by up to 80%
  • Reduce cost by over 90% per customer contact

  • A deep focus on CX
  • Personalize every interaction
  • Improve CSAT by up to 20%



Boost Your CSAT with an Intelligent AI Experience

AI interactions typically mean lower CSAT. Not anymore. Our intelligent automation solutions deliver your customers fast, personalized, and accurate answers designed to improve the customer experience.

  • Deliver AI with empathy
  • Personalize every interaction
  • Improve CSAT by up to 20%


Integrate into your Existing Tech Stack

Automation doesn’t have to mean rip and replace. Integrate seamlessly into your messaging applications, virtual agents, machine learning platforms and leading CRM applications to deliver significant business impact right away.

  • Integrate with leading CRMs
  • Integrate with popular messaging apps
  • Limited development requirements

Automation In Action

 
  • Very prompt, helpful, and detailed answer to my question.

    Republic Wireless testimonial
    1/9/2020

  • Microsoft Logo

    The solution provided was quick, painless, and perfect. Thank you.

    Microsoft Windows testimonial
    1/10/2020

  • LinkedIn Logo

    Prompt and accurate answer to my question. It was nice to get feedback quickly.

    LinkedIn testimonial
    1/8/2020

  • Autodek Logo

    Fast answer & everything worked!

    Autodesk testimonial
    1/10/2020

  • Microsoft Logo

    Fast response, friendly and straight to the point. Got my problem solved in under 2 minutes.

    Xbox testimonial
    1/10/2020

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