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Recent help from Directly experts...

  • Fly by Night and Day helped joyce with

    United Airlines

    moments ago
  • sansee helped diane with

    Cox

    14 minutes ago
  • Chris Reid helped m with

    Dish Network

    16 minutes ago
  • FlyGuy helped Merry with

    Airlines

    27 minutes ago
  • TH3 helped Merry with

    Delta Air Lines

    28 minutes ago
  • Sir Banksalot helped Francisco with

    Chase

    33 minutes ago
  • pacrat01 helped Francisco with

    Banks

    37 minutes ago
  • Mehata helped Lana with

    Southwest Airlines

    41 minutes ago
  • SuperAIRBORNEMan helped m with

    Cable / Satellite

    48 minutes ago
  • SuperAIRBORNEMan helped Sharon with

    DIRECTV

    51 minutes ago
  • D Girl helped Sharon with

    Cable / Satellite

    53 minutes ago
  • Chris Reid helped Joan with

    DIRECTV

    58 minutes ago
  • Chris Reid helped jim with

    DIRECTV

    1 hour ago
  • Ms Farm helped joyce with

    Airlines

    1 hour ago
  • Dr. Jasa helped maria with

    Dish Network

    1 hour ago
  • Dishguru13 helped maria with

    Cable / Satellite

    1 hour ago
  • AnswerMan helped jim with

    DIRECTV

    1 hour ago
  • Big Bank Insider helped Beatriz with

    Citibank

    1 hour ago
  • QikSilver helped jorge with

    American Airlines

    1 hour ago
  • DMT Products & Services helped Kathy with

    DIRECTV

    1 hour ago
  • 113,262
    cases

  • 224,368
    answers

  • 479,677
    ratings

  • "Paul gave me the answer to an unusual question. today. I appreciate his speed and knowledge."
  • "cabletech81 gave me the fastest correct answer!"
  • "Very helpful not only with the question I had, but made sure everything else was in place before leaving. Thanks Lynn!"
  • "Manny's answer worked."
  • "This response was faster than I expected and quite thorough and helpful!!"
  • "cordeliachase provided just the answer I needed. Thanks so much!!!"
  • "HE HELPED ME GREATLY THANK YOU"
  • "I appreciate your promptness in solving my problem. Your directions were simple and they worked!!!!!! You made my day. Thanks a bunch. Mildred Abrams"
  • "A terrific help! Thank You so very much for your help. I have been trying to find out this information for hours!"
  • "I am so impressed by your quick response, making travelers feel important. United is #1"
  • "jscjr29 Gave me a clear, step by step answer. YOU do not have to be an expert to use. Very pleased! Made my day."
  • "very helpful !!"
  • "This is very helpful. Having grandchildren living across the country is a challenge for us as grandparents. While we have some local one too we would love for all of our family to be closer."
  • "Excellent response -- will use directly again in the future. Thank You again."
  • "Fast and courteous reply to my question...Thank you"
  • "Everyone that has answered has been helpful."
  • "SuperAirman was great!!!"
  • "TheMobileGuy was very helpful and gave a quick response! Thank you!"
  • "Answer man is the man"
  • "Wow I was surprised how quickly I received my answer!"
  • "Breakfree was excellent and really helpful. He assuaged my billing apprehension quite expeditiously."
  • "Paul walked me through the steps I needed to do to fix my problem. He was very patient, knowledgable, and new exactly what the problem was. Thank you Paul!"
  • "This guy is lightning fast. Only took about him about 3 min to tell me how to fix my issue. Awesome. Just. Plain. Awesome. Thanks!"
  • "thank you for answering my question so quicking"
  • "Great response. Thank you!"
  • "Very helpfull - Jerry"
  • "Mehata, very helpful and quick answer. "
  • "*Mona was very helpful*knew exactly how to fix the problem with my phone*She is very kind,patient and curdious..And explained how to fix it although I could not see the words on the face phone*Excelent help*Thank you Mona*"
  • "I got good response from FlyGuy!"
  • "Federico was very helpful, persistent and talk to me like a person instead of a customer. I am very thankful for his service."
  • "wow Katy , thank you so much for your quick and constructive answer you have been a great help ...."
  • "Dear SuperSprintRep. I thank you very much for your help in answering my question. I Love You."
  • "Answer Man's definitely got the answer, man. Quick, courteous and professional service! Thank you "
  • "Gave me exactly what I needed to my questine"
  • "Very helpful and quick to respond. Thanks again for the help!"
  • "Super Dish Installer was great. I thought I would have to wait a long time before I got a response. Super DIsh was on top of it really quick. Kudos to Super DIsh Installer you ROCK!!!! GREAT JOB"
  • "100% right on, and answered in seconds. "
  • "Mr. Carl 007 was very helpful and promptly replied to my query. I am impressed. Thanks."
  • "Than so much for taking the time to help me out. People like you remind us all of what being a human being is all about. "
  • "The help I received was quick and very clear. Cabletech 2013 was patient, and was able to answer my question to my complete satisfaction."
  • "thank you ,very helpful info,"
  • "thank you for response, I will try that in the morning and get back to you to let you know if it worked, once again, thank you!"
  • "thanks Adam for getting back with me"
  • "Very helpful and courteous!"
  • "Prompt, knows his stuff. Polite. Saved me a lot of time :)"
  • "Ms. Farm answered my question quickly and perfectly. She is a Super Hero!"
  • "Captain Cable did a great job ..... walked us through several issues and got our cable box and TV working again ..... thank you CC!"
  • "Zaphoid was very helpful and personable!"
  • "Got us on the right track immediately. Was very helpful!"
  • "Derrick, Thank you for the info and quick response. It is much appreciated and helpful. Have a great wkend. Laura La Bouve"
  • "Laura, Again, thank you for the feedback and quit response time...I'm so impressed with the quality of support that you provide. It's wonderful to be part of Solvaei. Have a wonderful wkend. Laura La Bouve"
  • "Very exact, succinct answer that took care of my problem. Thank you."
  • "Appreciate the speedy answer and will give your suggestions a try. "
  • "This was my first experience at posting a question. Thank you for the prompt reply. I will purchase the necessary wires and try that solution."
  • "Thank you, very much for your Info. That's the best way to get all of my questions answered. I,ll see you again."
  • "Solavei gave me a great answer :)"
  • "This is the best answer, I tried other networks and I didn't get any reponse. Thank you very much."
  • "Prompt response, answered my question thx"
  • "Adam was extremely prompt and knowledgeable with his support!"
  • "You answered swiftly and I appreciate that very much! I can rest now.. Thanks! "
  • "Thank you for your aswer. We haven'tflown for several years and didn't want a bad experience at the airport."
  • "Again, I am pleasantly Surprised at the quick response from the customer service @ Solavei: provided the answers we need when we need them. Laura"
  • "Very prompt and answered question directly. Nice to wirk. Well done."
  • "J.W. is very impressive! Gave quick and easy info! Couldn't have been easier! : )"
  • "Very helpful with instructions on how to re-boot, and with suggestion(s) as to what to do, if re-booting doesn't work. Thanks !"
  • "Thank You......I really appreciate your help..... "
  • "Thank you I did not see that info on the web site. Keep smiling and helping people."
  • "HOJO was very helpful with my question, fast response, these peeps really know their business. Wish me luck I'm going in this week to get my copy."
  • "Thank you Adam! You are always so knowledgeable and helpful!!! I really appreciate it!"
  • "Adam is amazing. He's detail-oriented and always provides correct answers. "
  • "Clear, concise and accurate"
  • "this is great readily helpful, thankyou"
  • "very fast answer"
  • "a proper star....thanx"
  • "Thank you Matt! I appreciate you getting back to me so quick. I'm sorry I wasn't clear in what I was asking the first time. :-)"
  • "Solavei_Adam gave me a prompt, and complete answer. He addressed every issue. Thanks buddy, I was up and reactivated in a matter of minutes"
  • "His help was greatly appreciated and he clearly answered the question that I had asked of him."
  • "Thanks, for the answer so quick. I plan a short trip this spring and hope this size fills the bill. "
  • "Jeremy and Laura Wells "Rock." Lightening fast responses. I'm smiling right now because of the new member care Jeremy and Laura provide. Thank you Jeremy"
  • "Jeremy was very helpful, I had an answer to my question within 10 minutes."
  • "Jeremy is quick to the draw with an excellent answer! Thanks. Wanda"
  • "I was impressed how Matt intuitively picked up and answered my question right away instead of making excuses."
  • "cell phone geek gave me awesome answers"
  • "Jeff P was awesome he responed quickly to my question"
  • "Captain Cable knew exactly how to fix my problem. I had tried for weeks with no luck. Next time I'll come here first!"
  • "I got a response with in minutes that totally answered my question. Thanks So Much Laura"
  • "Thank you for your assistance was very helpful. "
  • "Very wuick with exactly the info I required. Great help.."
  • "Superairborneman gave me a very quick response even though it was 6 am my time. unfortunately it looks like my equipment died but he tried to help with several responses."
  • "Extremely quick and helpful!"
  • "VZWExpert answered my question in a very timely manner."
  • "Thanks for the assistance. I called the # you provided and was finally given an 866 # the person there (Earl) gave me the website of reo.wellsfargo.com."
  • "You people are awesome! Thanks sooo much!"
  • "Airline Princess gave me a helpful reply in less than 10 minutes."
  • "Jeremy answered my question right away. As I have seen in many other post, he has always been helpful and replied with the right information and the direction to find it. THANKS Jeremy. jrowe"
  • "Super fast answer…thanks so much!"
  • "Great detail in answer"
  • "Fast and accurate answer! Thank you!"
  • "QikSilver was very prompt with the answers to my questions and they contained very good advice."
  • "I had pushed a wrong remote to change a channel and didn't know how to fix it. The answer I was given solved the problem quickly. This was much better than a phone call."

of 1858

  • 5.86
    experts per case

  • 88.7%
    helpful

  • 12.2 min
    response time