Customer Service
Customer Service


Why Directly?

Join us as we transform the customer service industry.

We’ve got an amazingly talented team focused on collaboration and melding together creativity, technology, and data-driven insights. Come join us and contribute to our culture of curiosity, authenticity, and innovation!

What We Live By

We Laugh
We Care
We Challenge the Status Quo
We Are Nimble
We Solve Problems

Our Culture

Building a dynamic and inclusive community.
At Directly, we offer an environment where we celebrate each team member and learn from one another. We are focused on hiring, developing, and retaining the most talented individuals by celebrating our diverse cultures, perspectives, skills, and experiences.

We have to put diversity and inclusion at the forefront of Directly’s work. It is an ongoing effort that every Directly employee must live and breathe and contribute to in many ways. This will no doubt create an environment where everyone can do the best work of their lives!

– Soon Len Lee, Director, People Operations

Perks & Benefits

Health & Wellness
Unlimited PTO
Food & Snacks
Career Development
Commuter Benefits
Pet Friendly
Team Culture

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