A new way to work

At Directly, we believe the fundamental nature of work is changing from fixed to fluid, as AI and collaborative technology transform how people and companies work in the next economy.

We’re leading this shift with an enterprise platform that changes the way companies deliver customer support. Our Crowd-Powered AI platform combines messaging, machine learning and gig work to transform and scale customer service for world-class companies like Airbnb, Autodesk, LinkedIn, Microsoft, Pinterest, Samsung, and SAP.
We’re based in San Francisco and backed by top firms including Microsoft, True Ventures, Costanoa Ventures, and Northgate.