Better customer service. Fewer tickets.

A single platform to automate and modernize your CX workforce. Harness the deep product knowledge of your expert users to deliver transformative results.

Our platform offers:

Self-Service

Automatically deflect customer inquiries in the authentic voice of your trusted experts with AI and machine learning.

Increase resolution rates

Improve the self-service experience

Reduce tickets to the contact center

Ticket Resolution

Route inquiries to a network of your product experts when the user needs more help, resolving tickets with faster response times, higher CSAT, and lower cost.

Route to the best (not the next) expert

70% college or advanced degrees

High CSAT, top performers thrive

APIs & Integrations

Integrate into your existing tech stack, helpdesk or CRM, and use our APIs to integrate with any help center, mobile app, chat, messaging, CRM, or BI system.

Email, web, chat, messaging & IVR support

Easy integration into current reporting & BI

In-depth API integration and support

Enterprise Security & Privacy

SOC-2, Type II certified and GDPR compliant, and EU-US Privacy Shield certified by the Department of Commerce.

SOC-2, Type II certified

GDPR compliant

EU-US Privacy Shield certified

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