Integrations

Integrations

Directly integrates with leading CX platforms and virtual agents
to make your customer support initiatives as seamless as possible.

Virtual Agents

Directly’s platform integrates with a variety of automation
technologies to improve customer service outcomes.

Microsoft Bot
Framework

Salesforce
Einstein Bot

Google
Dialogflow

Are you a virtual agent vendor? Partner with us →

Messaging

Directly integrates with leading messaging platforms and can improve the
success and round the clock coverage of these messaging channels.

Don’t see your app? Visit our Developer Page for APIs that can integrate into most messaging interfaces.

Helpshift

CRM

Directly integrates with leading CRM platforms, recording support
interactions and engaging agents when needed.

Microsoft
Dynamics

Oracle Service
Cloud

Zendesk

Salesforce
Service Cloud

Don’t see your CRM? Visit our Developer Page for APIs that can integrate into most modern CRM platforms.

Our APIs

Want to integrate with an application or enterprise system that’s not listed above?

Please visit docs.directly.com