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I need contact information for Michael j Heid, EVP for home mortgages at wells fargo.

I need contact information for Michael j Heid, EVP for home mortgages at wells fargo. How can I get this information
Rowna asked this question 1 year ago
  • • 1154 answers • 91% helpful

    This expert is helping you out because there weren't many active Wells Fargo experts.

    we cannot provide contact information for president or any big post person.

    however, you can email them your query
    mike.heid@wellsfargo.com

    or mail him at
    wells fargo home mortgage
    P.O. box 10335
    des moines, IA 50306-0335
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  • Wells Fargo • 2195 answers • 91% helpful

    Call Wells Fargo Telephone Banking at 1-800-869-3557. Once you get through all of the automated prompts and get to a live person, ask to be put through to the "Executive Office". This is the department specifically staffed to handle customer complaints at the highest level. They can provide you with the correct mailing address to route any written complaint to the correct place, up to and including Mike Heid, SVP of Mortgage, and the CEO & Chairman of the Board (WF presently does not label anyone with the President title). Addressing it directly to the Executive Office (generically) ensures it will be read by an actual person and you will receive an individualized reply. The EO staff has a team of people that, as one of their job responsibilities, read and respond to letters of your very nature. Assuming you have a legitimate and realistic complaint, it will trigger an "investigation" to substantiate what you have asserted.

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