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Why wasn't I told verizon could transfer my text messages from old IPhone to new I phone?

Why wasn't I told verizon could transfer my text messages from old IPhone to new I phone?
Rachel asked this question 1 year ago
  • Verizon Wireless • 8 answers

    That's a feature of the iPhone operating system called iCloud, which automatically syncs the stuff on your phone for backup purposes in case you need to restore. This is what iCloud backs up:
    -Photos and videos in the Camera Roll
    -Device settings (for example: Phone Favorites, Wallpaper, and Mail, Contacts, ---Calendar accounts)
    -App data
    -Home screen and app organization
    -Messages (iMessage, SMS, and MMS)
    -Ringtones
    -Visual Voicemails
    You're automatically asked if you want to restore data using iCloud when you purchase a new device, however I think Verizon should have let know you of this feature. I hope my answer was helpful.
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    8 other experts are backing this answer

  • Verizon Wireless • 49 answers • 100% helpful

    ImVerizon does not do this for you. However, if you have used your computer to backup your IPhone through ITunes, then you can restore your texts. Apple can walk you through this. Verizon stores do not save customers' personal data onto their computers .. I hope this clears up any misunderstanding!
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