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WHEN WILL OUR VERIZON LAND LINE WORK AGAIN.

WHEN WILL OUR VERIZON LAND LINE WORK AGAIN..BEEN DOWN FOR A WEEK ?
Anton asked this question 1 year ago
  • Stuntman Bill

    I have been in the cellular phone industry for 12 years, I have worked the front lines as far as sales and...

    here at www.directlly.com we are not verizon. we are individuals who have experience working or who have worked at Verizon. we do not have access to accounts or their system. we can give suggestions and advice and help with troubleshooting. for service outage I would suggest calling customer care (from a cellphone or a different phone that works) ,at (800)VERIZON or go online to www.verizon.com, either one you will be able to report an outage and they should be able to give you an expected time where they will be up and running.

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    3 other experts are backing this answer

    • Anton

      IT DOES NOT WORK --I.E. I HAVE A TROUBEL TICKET OPEN FOR A MONTH ON GETTING THOSE LAZIRS TO CREate /fix a web problem that will allow me to pay my bill..i am, ashamed of having worked for GTE --later absorbed by Verizon and run into the ground....
  • Doktorjohn

    Current employee Verizon Southwest based in TX - can assist with most fios questions in FL, TX & CA . ...

    Anton, have you reported the issue? Normally on landline issues the biggest thing we see is faulty customer provided equipment or in house wiring. Either way please call in to 800 Verizon that's 800 837 - 4966 and follow the prompts for technical support to report the outage. If we're not aware of it, we can't fix it.

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    • Anton

      NO IT WAS SOMETHING EXTERIOR...LIKE A CABLE CUT OR REROUTE...IN ANY EVENT THERE WAS NOTHING THAT I DID IN MY BEACH HOUSE....SEEMS THE CUSTOMER COULD TAKE THE INITIATIVE AND COMMUNICATE IT VIA THE CROSS-LINKED INTERNET I KEEP GETTING SERVICE UPGRADE REMINDERS FOR MY I-PHONE , OR THE VERIZON NEWS LETTER I KEEP GETTING TWICE A WEEK, OR THE VERIZON I =PHONE I HAVE....ALL ARE VEHICLES TO GET THE WORD OUT TO THW CLIENT,..APART FROM THE CHANNEL 9 TV STATION INNTHE TAMPA AREA OR THE RADIO...OR OR THE VERIZON TRUCKS CRUISING OR PARKED WITH CHAPS --IN MY PERCEPTION-- SHOOTING THE BREEZE WHILE DRINKING COFFEE --EVEN BIUY SAYING PASSED IT ON ""THUS IS WHAT;S HAPPENING THERE IS 300 PAIR CABLE CUT OUTSIDE THE CENTRAL OFFICE BY JIMBOB OR AN OVERHEAD CABLE CAME DOWN -- BUT ONE WEEK WITHOUT ANY COMMUNICATION DOWNWARD FROM VERIZON......I REMEMBER WHERE WITH UNION DIFFICULTIES UP NORTH TA COUPLE OF YEARS AGO THE WIRELESS VERIZON UNION STAFF AND ITS COPPER COUNTERPARTS WERE SABOTAGING EACH OTHER.....GIVE ME A BREAK YOU GUYS WIL NEVER CHANGE
    • Doktorjohn

      so you know it's not your wiring or phones but suspect its a cable or line cut somewhere? Again I have to ask have you reported this to Verizon? it may be that they are unaware of the issue affecting you. depending on where the cut is. best thing is to call in to 800 Verizon again 800 837 4966 and report the outage so we can look into it.
  • VerizonGURU

    I have worked in wireless for going on 9 years! There is not much I can't help you with!

    Call customer service and report twice a day. It will be coming escalated ticket in quickly resolved

  • Mona

    Innovative, results-driven senior manager with 12+ years experience steering successful projects, and...

    Call: 800-483-3000

    Press # at prompt, then press 0

    you get to know, when it will be up...