Usually when you get a blank screen with that message, it means your device has liquid damage . If that is the case you can use you insurance to get the device replaced. To file an insurance claim go to www.phoneclaim.com/verizon . if you do not have insurance you can go to the verizon wireless store and see what other options you might be eligible for, such as an upgrade on the account.
Experience in troubleshooting and performing hardware replacements in PCs, smartphones, basic cell phones, printers, and other electronics including game consoles and GPS units. Experience in software troubleshooting, OS and rom installs, security handling including manual virus and malware removal.
Recent companies: Office Depot, Verizon Wireless (current)