I have been in the cellular phone industry for 12 years, I have worked the front lines as far as sales and...Accepted answer
Usually when you get a blank screen with that message, it means your device has liquid damage . If that is the case you can use you insurance to get the device replaced. To file an insurance claim go to www.phoneclaim.com/verizon . if you do not have insurance you can go to the verizon wireless store and see what other options you might be eligible for, such as an upgrade on the account.
Experience in troubleshooting and performing hardware replacements in PCs, smartphones, basic cell phones,...
What exactly is the question?
have no fear, Jade is here! Providing factual information without a sugar coating. With over 5 years of...
What kind of phone do you have? You may need to do a hard reset. Try pulling the battery first and if that doesn't work, please respond with the model of the phone for further instructions.