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My Samsung Galaxy SIII is asking me for a PUK code.

My Samsung Galaxy SIII is asking me for a PUK code. I'm not sure I ever entered one. I''ve tried every password I would have ever used and nothing works...I don't know what to do to unlock my phone.
Wyatt asked this question 2 years ago
  • Verizon Wireless • 3 answers

    Accepted answer
    Wyatt your puk code is available online in your my Verizon account t after you sign in click you phone then scroll down it will be in blue writing and say puk code . You will need both of them it is usually under where is says SIM info.
  • • 520 answers • 83% helpful

    This expert is helping you out because there weren't many active Verizon Wireless experts.

    Wyatt you will need to contact customer service to have a PUK code generated. 800 922 0204.
    2 comments

    1 other expert is backing this answer

    • W
      Wyatt
      Thanks, I called and got it fixed. Sorry I can't help you financially. Tight budget. But you were helpful.
    • • 520 answers • 83% helpful

      I'm just glad we could get it fixed. Thanks for being the most important part of the company.
  • Verizon Wireless • 380 answers • 94% helpful

    You can get your puk code from your my Verizon account on vzw.com. login and select your phone number from the list, then click on the name of your device under the number. Once in there near the bottom of the image of your phone is a section called device info. There is a pink in that section for your puk code.
  • Verizon Wireless • 58 answers • 50% helpful

    You can access your puk code online or call customer service and t can provide it also
    4 comments
    • W
      Wyatt
      Thanks! I called and got it all figured out. I appreciate your help. I would love to buy you a cup of coffee, but that would be kind of forward...I don't even know you...But seriously, I'm a tight budget...sorry I can't help. But thanks.
    • W
      Wyatt
      Got another question if you have time: I can't access the FM radio advertized for my Samsung galaxy S3. Do you know what can be done?
    • Verizon Wireless • 58 answers • 50% helpful

      No sorry, not familiar with that feature.
    • W
      Wyatt
      That's fine sweetheart. Thanks for checking.