I can't receive incoming calls

My phone only rings once~~~~I can call out but can't receive incoming calls.

My phone only rings once and then stops ringing.. I don't get incoming calls. I called yesterday 9/11/2011 and it seemed okay, now it doesn't work again.
Charlotte asked this question 4 years ago
  • Verizon Wireless • 69 answers • 67% helpful

    What kind of phone is it? There are a # of things that could be affecting the number of rings. No matter what phone dial *73 to disable any call forwarding. If it is a 3G phone dial *228 and press option 2 to update with the towers in your area. Other than that call *611 and ask for technical support. There could be something wrong in "the switch" which is just the backend system. Otherwise you may have somehow changed the number of rings before your phone transfers to voicemail.
  • 2 Private Answers