I can't download pictures to my phone or receive images when online.

I can't download pictures to my phone or receive images when online.And I can't get any other downloads ,the apps don't seem to want to bring about an image at all.
Wilbeck asked this question 4 years ago
  • Verizon Wireless • 144 answers • 86% helpful

    A couple of things could be causing this. What type of phone do you have? Do you have an SD card in the phone? Drop me a reply and we'll go from there.
    1 comment
    • Wilbeck
      Samsung touchscreen
  • Verizon Wireless • 110 answers • 87% helpful

    Check your account to make sure picture and video messaging is not blocked. You have to call customer service to make sure your account is provisioned correctly.