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How can I avoid an upgrade fee?

How can I avoid an upgrade fee? I'm up for a renewal, but would prefer to not have to pay an upgrade fee. What can I do to go around this. What does an upgrade fee do for me anyways?
Chris asked this question 1 year ago
  • anonymouse

    I have worked for Verizon for over 4 years. I am one of the few employees that is certified to troubleshoot...

    Accepted answer

    The only way to avoid the fee is to buy the phone at the outright full retail price. If you qualify for a new every 2 (grandfathered upgrade program) it can be used toward the price. Sorry that there isn't a loophole.

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  • verizonman

    I have worked as an RSR for Verizon for over 3 years.

    The upgrade fee is non waivable. The upgrade helps Verizon offset the cst of the phones. Phones no longer cost a couple of hundred to make. The fee also goes to help Verizon build and maintain its network. It also goes to help Verizon have workshops to help our guest learn more about their phones. Also take into consideration that a few of the phones have dropped in price.

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  • Velma

    Verizon Vixen with lots of great tips and short cuts regarding plans and phones that may help save you lots...

    All the major carriers now charge upgrade fees. In this account, Verizon's upgrade fees are the lowest as compared to AT&T and Sprint. Verizon offers phone book transfers, unlimited device specialty classes and the Nation's largest and most reliable 4G LTE network in over 200 markets and growing daily. In addition to 24 hr tech support online and phone, all corporate stores offer face to face tech support every day where our competitors offer regional satellite locations when offered at all. Unfortunately, all this comes at a cost to stay on top and to maintain the standards of quality you have come to rely on. I hope this helps you understand the fees a little bit better.

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