Reservations, web support, customer service, I am your wonder woman! If you ask me a question, I research, and answer to the best of my ability and what will help YOU understand how to work with United and its policies and processes.
Global resources for your trip.
Currently Position- United Club;
Main customer contact at the airport responsible for assignments in the following areas: lobby, gate, baggage services, international departures and arrivals, ramp and cabin service, automated check-in-control, operations center, premium services, Red carpet room, escorting passengers to and from aircraft and taking special care of elderly and unaccompanied children, customs & immigration procedures.
Responsibilities: Assisting customers with quoting fares/schedules, Making reservations and issuing tickets, checking baggage, helping with flight check-in/boarding, resolving customer concerns.