In your connection program that you use to connect to the internet... Should be in one of the tabs, namely the account section
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I am not sure what you mean. When the HotSpot is turned on, Window's sees it as an available wireless network. I just choose "Connect". I don't use any other program to connect to the internet, so I do not see any tabs.
my bad...i was thinking of a different device......for your device you do as follows to get to the admin:
Connect your computer to your Mobile Hotspot via Wi-Fi. On your computer, double-click the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter http://mobile.hotspot/. Enter your administrator password and click Login. Note: The default administrator password is admin.
also, as silly as it sounds, you could always give the phone number the device was activated with to a customer care rep at 1-800-937-8997
Your (revised) advice worked great! :-) Thanks so much!