Currently a 11 Year Senior Service Technician with Time Warner Cable.
Experienced in trouble shooting Basic/Standard/Cable Equipment/HSD-Internet-WiFi installation. Hands-On / Phone Customer Education w/Cable Box, Internet, WiFi.
Knowledgeable in answering Customers questions regarding services. Not pertaining to Billing
Always striving to meet Customers Satisfaction.
You can drive to your Local TWEC Office and ask on of the agents to replace the remote Control. One thing you need to know before you do this.
It's Programing the remote control to your TV and other Equipment.
Every Remote comes with an Instruction booklet.
If you take the time to read the booklet, you'll be able to program the remote control to your equipment.