Currently a 11 Year Senior Service Technician with Time Warner Cable.
Experienced in trouble shooting Basic/Standard/Cable Equipment/HSD-Internet-WiFi installation. Hands-On / Phone Customer Education w/Cable Box, Internet, WiFi.
Knowledgeable in answering Customers questions regarding services. Not pertaining to Billing
Always striving to meet Customers Satisfaction.
There's two ways of doing this... If you are renting the router from Time Warner, you'll need to have a Service Technician come pay you a visit to get the password for you. Customer Service can't access that information.
then Second way... If this is your personal router and it's a newer model, take a look at the bottom of the router. You'll see an IP address starting out with 192.168. .
you 'll need to type that address up in the address field box and click enter.
Now, a User name & pass word will be needed to enter the Admins page. The password should be on the sticker as well on the bottom of the router.
Just in Case... The User Name is: admin / password is: password
If your router is an older model, you may need to contact Customer Support for that Model.
I like to keep things short and Sweet, i am a Cable Service Tech for Time Warner Cable and I have been for just over 2 years now. I am the one that actually shows up to a persons home and repairs the problem to get everything up and working again. I have knowledge inside and out about the Time Warner system and things that can be done with it and tips/tricks to trouble shoot problems.
If you are renting a router from TWC simply give us a call at 1-800-TWCABLE and they can remotely access the router and find your password or even reset it if need be, Now this is not true if you are using a stand alone neatgear or SMC(white) router, then you will need a technician yo pay you a visit.
If you are using your own personal router google for the log in instructions and looks for "Wireless Password" once you have gained access to the unit