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Airave not working

I was sent the sprint airave and had it working for about a month now and all of a sudden it has stopped working. I had to plug in the gps external antenna cable for it to actually work because it wouldn't without it but now it flashes amber instead of all solid green. Is there anyway I can be sent another one or how can I go about getting another one? I noticed there was a smaller one out, instead of the big box I currently have.
Ashley asked this question 2 years ago