when my receiver is set in dual mode the remote wont work and neither will any buttons on receiver

when my receiver is set in dual mode the remote wont work and neither will any buttons on receiver and i cant even switch it to single mode its like the mode button is stuck im not sure what to do
angie asked this question 4 years ago
  • Dish Network • 898 answers • 97% helpful

    open the right panel door on the front of the reciver. Push the mode button, if that dont work unplug the reciver for 30 seconds. if that dont work call 1800-333-3474 and have a tech bring you a new one.
  • Dish Network • 16808 answers • 95% helpful

    Ur remote might need it's remote address re done. Go to ur reciever and open the door on the right side as ur looking at it. Turn the reciever off, then press the channel up button using the buttons on ur reciever. This will take u to the system info. Then press and hold the SAT button till all 4 lItes lite up. Then press 03,04 or 05 then press the pound button. Last press the record button till ur remote address # changes. After that ur good to go. Hope this is helpful
  • Dish Network • 905 answers • 95% helpful

    the receiver may have froze, reset the receiver by holding the power button in right panel for 5 seconds or unplug receiver for 10 seconds and plug back in..the receiver will reboot.
  • Dish Network • 395 answers • 96% helpful

    unplugg your reciever then plug back in. If didnt work call 1800333disha request a tech visit