my tv says my smart card is not in right,but on the contrary,it is.
I've been a tech for Dish Network for 12 years & Directv for 3 years. I also was a Paratrooper (509th)...
We r getting rid of r 311's & 301 receivers. If u have one of those u need to call dish and get the upgrade, it's free. If not there must b a problem with ur reciever. Call dish and they will have one mailed to u or have a tech come out and fix it. There's only a few things me and u could do and u did it. Taking out the card and re-inserting it is about all u can do. Call dish 1-866-688-3274. They will probably try and send a hit to ur reciever and I hope that helps. Thank u & I wish I could b more help. N0 comments
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Relax, I'm here to help!
what receiver are you using? it could be that it finally became obsolete based on the software/hardware combination. you might try some compressed air into the card slot, maybe take a little rubbing alcohol and clean the smart card and try again. if all else fails, call 1800333DISH and see if they can do anything or just schedule a tech to come out to replace the receiver. good luck
expert trainer Dish Network http://www.directly.com/in/tivosat-4 email@example.com 15 year Airforce...
Prophets answer is probably the best solution, but if you removed the smart card from more than 1receiver make sure that you put them back inthe proper receiver.
Also if you happen to have a 5xx dvr, it may be obsolete and you can call dish for a free upgrade