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my dish remote stopped working, the lights on the remote still turn on, but nothing happens to...

my dish remote stopped working, the lights on the remote still turn on, but nothing happens to the tv when you press a button on the remote. it stopped working in august. i have tried replacing the batteries but that doesn't help at all, the only way i can watch tv now is if i put the reciever on Mode 1, where both the tvs on that one reciever are doing the same thing
rockland asked this question 3 years ago
  • Dish Network • 293 answers • 97% helpful

    If it no longer controls the DISH receiver then you need to take it to the receiver and press the "system info" button on the front of the receiver. If you have a 311, 301, or 322 receiver (standard def) then there is no system information button, instead turn the receiver off and then press "channel up"

    At the system information screen press the record button. You might have to hit it a couple of times. Then press select and see if it is working.

    If it no longer controls the TV, first make sure you are in TV mode by pressing the white TV button. If it does not control volume or power then you need to do a power scan. Press and hold the white TV button until all the lights light up (if they flash very quickly it means your batteries are dead). Press and release the large red power button. Point the receiver at the TV and press "channel up" repeatedly until the TV turns off (allow the button to flash before pressing again). Once the TV turns off press the # key. It should then work.
  • Dish Network • 1531 answers • 85% helpful

    If you press Menu-6-1-5 the screen will tell you the proper remote address for tv1, and tv2. you will want to make sure that the remote antennea is secure on the back of the receiver also.
  • Dish Network • 1314 answers • 89% helpful

    dish on dish is right. it sounds like you just need to reprogram the remote. if the remote will work the dish receiver but not the tv, just program the remote to the tv.

    press and hold tv mode button until all mode buttons light up.
    press the big power button and then channel up until the tv goes off.
    press channel up a few more times and then channel down slowly until the tv comes back on.
    press the # button.

    if the remote won't work the dish receiver then follow go use the buttons on the front of the receiver to get into the system info screen.

    for the tv1 remote
    press the sat mode button until all mode buttons light up.
    press 01#
    wait for 3 flashes and hit record.
    for the tv2 remote
    press the sat mode button until all mode buttons light up.
    press 03#
    wait for 3 flashes and hit record.

    you want tv1 to be addressed to 1 but the tv2 address isn't as important, just keep it below 25.
  • Dish Network • 15926 answers • 95% helpful

    1st change ur batteries. Then re-program it. 1st point the remote at the TV, press and hold the TV button at the very top till all 4 lites lite up, then u push the big red power button. Once u do that push the channel up button slowly toll ur TV turns off. Know go to the bottom of ur remote and press the pound button and finally go back to the big red power button and turn ur TV back on. Hope this helps.
  • Dish Network • 1879 answers • 93% helpful

    Everything up there is right but if you try it and doesn't work just call dish at 18003333474 and request a new remote to be ship out to your adress
  • Dish Network • 395 answers • 96% helpful

    call dish at 1800333dish and have them send you a new one but first they will help you try to fix what you have