I have been with DISH for over 5 years and worked in a variety of departments including customer service, tech, advanced tech and Social Media. i have a vast knowledge of the services and the products and am happy to help with any questions!
If you are having trouble with the passcode on your receiver for parental controls and pay-per-view restrictions, try giving Dish a call at 18003333474 and a rep should be able to help you reset the receiver password.
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Long time Dish CSR and life long satellite and home theater enthusiast.
For resetting your Online ID password for MyDish: Once you provide your Online ID (a username you selected for your account), you will be asked to provide some information about your account in order to verify your identity. Fill in a field you are confident Dish will have a match for, such as a your account PIN or the security question. Then you will simply need to supply a new password that is comprised only of letters and numbers, no spaces or special symbols, and must be between 8-12 characters in length.