Please call 800-969-DISH ... enter "1" for English, then if you are calling from the phone number on your account it will automatically find you, otherwise you will have to enter your telephone number to continue. Once you get past that step you can simply press "0" in order to reach a customer service agent.
As the above said you can call that number or 1-800-333-3474 to reach an agent. If you have any difficulties or need further assistance feel free to reach me here, or email me directly at firstname.lastname@example.org and I can check on the bill for you.
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I am also a loyalty supervisor with Dish Network. Need billing questions answered email me at email@example.com