I have a hopper connected and the wifi and satellite shows good connection.
Customer service management where my experience can be utilized to improve customer satisfaction. To work...
I would contact DISH tech support at 800-894-9131
if this problem arise.5 comments
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12 years experience w Dish Network. Degree in Computer Science
I would suggest calling customer service as Krishi suggested.
Your question is a bit vague.
I assume, your Joey is linking up and can run normal television functions?
Can you use Blockbuster and other broadband functions directly from the Hopper?
What is the status of your MOCA connection?
Customer service can walk you through all of this on the phone... then get to the root of your problem.14 comments
1 other expert is backing this answer
Super Dish Installer
Trouble Shooting issues? no problem i can help u with almost anythin.
I think I understand your question the Joey it's not connecting to the Internet so you can't access on demand and all you other online content the reason why is because you need a wifi adapter to connect your Joey to your wireless network the hopper doesn't feed Internet to the joeys so you can call dish and request an USB adapter or request a tech out to do it for you the number is 18003333473.1 comment