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I have a dual receiver and the TV2 upstairs says the receiver is off.

I have a dual receiver and the TV2 upstairs says the receiver is off. It is not. How do I fix the problem? The receiver is connected to the TV downstairs and the front panel shows it is in dual mode, but it shows only that the receiver for TV1 is on. The green light for TV2 is not on. Incidentally, the red light does light up when we are recording using the TV2 receiver.
Jonathan asked this question 2 years ago