I've been involved with Dish Network for 5+ years. I have cycled through multiple departments from technical support to customer retention. 100% customer satisfaction is my #1 goal and I am devoted to resolving your concerns.
if you lost the password on your receiver then you should call customer service to get it reset. If it was the password on mydish.com then enter in your online ID and select forgot password. It then will ask you for your 4 digit security code or the last 4 of your social,select Continue and then it will allow you to create a new password.let me know if you need any additional information
Dish network will need to talk to you on the phone to fix this. Please call 1800-333-3474 and they will walk you thru. If you want to skip all the automated computer stuff on the phone. When dish answers just hit #0#0#0#0 and it will take you to a live tech. Good luck and have a great day.