Field Service Specialist IV
9 + years
your HD signal must be low
go to your dish remote
push menu (top left)
push 6 system setup
push 1 installation
push 1 point dish
select 129 satellite, transponder 17
and wait for signal to lock
if your signal is below 42, you may need to call for a tech visit to repoint the dish.
tech visit w/ protection plan $15
w/out plan $95.0 comments
1 other expert is backing this answer
I've been a tech for Dish Network for 12 years & Directv for 3 years. I also was a Paratrooper (509th)...
This could b a few things, U may no longer have the channels or ur hd might b out.
Super Dish Installer
Trouble Shooting issues? no problem i can help u with almost anythin.
Couple of things you can do to try to fix it unplug receiver from power outlet for about 30 seconds and plug it back in let receiver cycle and try channels also if you are using HDMI cable you might want to switch to component error 890 is a HDCP error most likely caused by a software glitch if after rebooting system you still expirienced same problems change your conection to component that should fix it until dish fix glitch on software
Relax, I'm here to help!
start with a full system reset as stated above, if this doesn't fix the problem, call 1800333DISH and see if it is something they can fix over the phone or send a tech out to ensure what part of your system might be the problem
Dish Network field serivce manager.
Sounds like your 129 sat feed needs to be repointed or the LNB replaced. either way you will need a tech visit for a small fee of $15.00 please call 1800-333-3474 to set it up ASAp
Hi, I would be happy to help with this issue you're experiencing. To comply with movie industry standards, DISH network, as well as all TV providers, must enforce content protection standards when required. This 890 message indicates that your TV or connection is NOT HDCP capable. It is likely your TV was manufactured before industry standards required HDCP. In order to resolve this issue you would need to change your HDMI cable out with component cables (red, green and blue). I hope this helps and if you have any further questions or concerns feel free to email me directly at Cheri.Torres@Dish.com. Thanks.
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