I work for Directv in technical support. I troubleshoot technical issues with the Directv receivers over the...
Tom, first try unplugging the power cord and remove the satellite cable(s) for 15 seconds. If you don't get your locals back. Do the following....menu, settings/help, system setup, satellite, reprogram satellite, interrupt or press the dash below the number 7, press select to continue past the dish setup. continue all the way thru. If still no locals, call us at 1-800-531-5000. We will be glad to help!3 comments
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being in crg (customer retention group/save team), i am the last person you will ever need to speak with to...
did you get 2-13 before? Does Directv carry that local? You can try resetting your receiver to see if that resolves the issue. If not, call 1-800-531-5000 to see if the local channel you are looking for is carried by Directv.1 comment
I can Help; I've been trained by DirecTV. I have worked as a Technical Support Supervisor for DirecTV for...
when you tune to one of your local channels what does your TV screen show? It should show an error message of some type and with that information I'll be able to provide more of an accurate answer
I know the directv system up and down. I can give you an answer to anything. I've been a technician for...
try resetting your receiver, if that does not work, call 1 800 531 5000 and have someone re send your authorizations. specifically your local channels
ANY PROBLEMS , ILL FIX THEM !
You just need to contact directv and they should be able to handle this problem for you. 1-800-531-5000
I've been a tech for Dish Network for 12 years & Directv for 3 years. I also was a Paratrooper (509th)...
Call directv at 1-800-531-5000 & have them send u a program hit. Sometimes the channels will do this. Or u can unplug ur receiver for 15 seconds then plug back in. This will reset ur receiver. Let me know if u need more help. Thank u.