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The picture on my tv screen cuts the heads off of the characters.

The picture on my tv screen cuts the heads off of the characters. I guess the picture is too big for my screen which is a 50 inch flat screen, you know the big box type that is on wheels and stands alone. We just reset our directv receiver because we were having problems, but now it's fixed but the picture doesn't fit the screen. I have tried altering every option under the display section of the directv menu standard to widescreen, 420 to 720 to 1081, and the crop, stretch, and original format stuff,
what am I missing?
Amanda asked this question 2 years ago