I can Help; I've been trained by DirecTV. I have worked as a Technical Support Supervisor for DirecTV for...
I would need to know more infotrmation. When you press the guide button on your remote, what displays on your TV screen? If you walk up to the DirecTV receiver box and press the Guide button does it work there?3 comments
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I know the directv system up and down. I can give you an answer to anything. I've been a technician for...
if you hit the guide on the actual receiver does it come up? if so the make sure your remote has new batteries and that it is the the directv mode when using the directv functions.
I'll Fix It
Do you have a HD or HD dvr receiver? If so do you have it hooked up to a HD tv? If not you need to change your resolution on your receiver to 480 so you ate able to see everything again. I hope this helps.1 comment