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My main box is working but the bedroom says "select a server"

My main box is working but the bedroom says "select a server"
Jenni asked this question 2 years ago
  • DIRECTV • 15934 answers • 95% helpful

    Try unplugging that receiver for 1 minute then plug back in. That will reset the receiver & could help. U need to call directv at 1-800-531-5000 right away so we can come out & fix this. Even if the reset works still call.
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  • DIRECTV • 4402 answers • 90% helpful

    Do a hard reset of your receiver. While the receiver/tv is turned on unplug receiver from electrical outlet for 15-20 seconds, then plug back in - this will cause your receiver to reboot. If this does not resolve the issue call 1-800-531-5000 and speak with Technical Support. Be prepared for some hands on troubleshooting.
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  • DIRECTV • 4215 answers • 92% helpful

    Unplug the client, and plug it back in, also try resetting the main server
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