I've been a tech for Dish Network for 12 years & Directv for 3 years. I also was a Paratrooper (509th)...
Try unplugging that receiver for 1 minute then plug back in. That will reset the receiver & could help. U need to call directv at 1-800-531-5000 right away so we can come out & fix this. Even if the reset works still call.0 comments
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being in crg (customer retention group/save team), i am the last person you will ever need to speak with to...
Do a hard reset of your receiver. While the receiver/tv is turned on unplug receiver from electrical outlet for 15-20 seconds, then plug back in - this will cause your receiver to reboot. If this does not resolve the issue call 1-800-531-5000 and speak with Technical Support. Be prepared for some hands on troubleshooting.0 comments
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I know the directv system up and down. I can give you an answer to anything. I've been a technician for...
Unplug the client, and plug it back in, also try resetting the main server0 comments
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