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mini genie keep sending a server not found to try again

mini genie keep sending a server not found to try again
wally asked this question 1 year ago
  • DIRECTV • 20 answers • 100% helpful

    make sure your main receiver is plugged up and running and check the cables on the one giving you the problem. If nothing improves i suggest you calling DirecTv cause troubleshooting this receiver can get very technical.
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    • DIRECTV • 5287 answers • 95% helpful

      First Unplug the power from your main Genie server for about 1 full minute then plug it back in. the Genie client should be up and running once the server has rebooted - although you might need to unplug the genie for about 30 seconds
  • DIRECTV • 3672 answers • 91% helpful

    Unplug the power from your main Genie server for about 15 seconds then plug it back in. the Genie client should be up and running once the server has rebooted
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  • DIRECTV • 313 answers • 79% helpful

    if you have reset the genie and the mini genie and this is still happening you have bad cabling or a bad conection this s very likely with the genie system because it is very sensitive to disruptions causes by cabling You will probably need to call and get a service call