I had to cancel my directv service and am a bit confused on returning the receivers.
Q: What are the model numbers of the HD and SD receivers?
A: the HD is H21-200, the SD is D12-300 and the HD DVR is HR 21-700
I installed new and former customers, did upgrades, and service calls for DirecTV for 4 years.Accepted answer
It all depends on the size of the box that they sent you, and depending on the SD or HD box, one of those receivers you may own or they might be a model that we do not use anymore.4 comments
I currently work as a CSR for Directv. I was an installer for over 8 years for Directv and dish network. If...
All you need to send is the box and the power cord. As I can not access your account I can not tell you which boxes you need to return call one more time and ask for a manger to tell you which RID numbers you need to send. That is basically the boxes serial number.
Hi my name is Edward,if u have any problems,questions,concernes,about Directv,please let me know, Im a...
Hi Joshua ,my name is Edward ,I'm a certified Directv technician ,to answer ur question,it depends on what type of reciever u have ,if u have a out dated reciever,u do not need to send it back,if u have standard d-11 model,u do not need to send it back,if Directv still determine u do not need to send it back,make sure Directv give u the last four num# of the smart card located in right front of the reciever,also have Directv send u a statement so u can have on file for ur personal records,and no don't worrie about sending the hdmi cord back.
I've been a tech for Dish Network for 12 years & Directv for 3 years. I also was a Paratrooper (509th)...
Ur still getting all these answer from even us, Just send all them back. U know if u do that ur good & directv will not send u a bill for unreturned receivers. Let me know if u need anymore help with this.2 comments