Any Company you do business with reports to credit agencies. Once an item is on your credit report it takes years for it to come off. Best to have a positive rating with that company so it helps your credit report and not impact in negatively.
If it's a positive rating I'd leave it. If it's a inquiry - DirecTV does run credit checks for service and they stays on for 2 years I think (Although you can dispute directly with the credit reporting agency although normally they do nothing with inquiries). If it is for collections it is because a bill was not paid in full after 60 PLUS days and went to an outside collection agency. To remove the bill would have to be paid in full and you would then have to contact the collection agency that put the listing on your credit.
Sorry their isn't any more we can advise except you always have the right to refer to an attorney to see if they can assist. Personally I would dispute with the credit reporting agencies' sometimes that helps.
If u owe a bill u must pay it. Even if u do pay it, it will show u paid it. It will also show were it went to collection or u let it default. That on ur credit report takes years to come off. I know this isn't what u want to hear, but its the truth.
Directv has been part of my experience for 5.5 years. My knowledge of Directv is top notched. I have been a trainer for 5 years. Knowing the Directv system has been a passion to me with all new exciting advance products. Comcast user for 15 years. Understand the installation, network, and phone, internet and digital receiver.