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Where do I return cable boxes and remotes?

Where do I return cable boxes and remotes?
Deb asked this question 1 year ago
  • Comcast • 23 answers • 100% helpful

    It depends on where you live, but there should be a local payment center in your area where you would be able to return your devices. If you are unable to locate a payment/return center, you can always call in to 1-800-COMCAST and schedule for a technician to come and retrieve the equipment with no charge. Hope this helps!
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    • Comcast • 23 answers • 100% helpful

      Hi Deb, if you were satisfied with my answer, could you please take a moment and click on "accept answer" under my reply above? It helps to boost our ratings as experts, and helps us to assist everyone more. Please let me know if you have any other questions or need further assistance, and have a good day!
  • Comcast • 92 answers • 73% helpful

    Deb,
    You can return them to a service center or by a return kit. Your nearest office can be found here http://www.comcast.com/Corporate/shop/retail/St...
    Or you can request a return kit from www.comcast.com/returnequipment
    Technicians do not pick up equipment and if someone would come out it there would be a fee for the technicians time.
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