It depends on where you live, but there should be a local payment center in your area where you would be able to return your devices. If you are unable to locate a payment/return center, you can always call in to 1-800-COMCAST and schedule for a technician to come and retrieve the equipment with no charge. Hope this helps!
7 other experts are backing this answer
• 27 answers
• 100% helpful
Been working at Comcast for over a year now. Highly experienced in my field.
Hi Deb, if you were satisfied with my answer, could you please take a moment and click on "accept answer" under my reply above? It helps to boost our ratings as experts, and helps us to assist everyone more. Please let me know if you have any other questions or need further assistance, and have a good day!
I work for comcast in the west division. I can help with accounts in Minnesota, Wisconsin, Missouri, Texas, California, Colorado, Arizona, Utah, New Mexico, Washington and Oregon. I can assist with billing issues, sales and customer loyalty discounts. I can assist with some technical issues but am not a technical expert.
You can return them to a service center or by a return kit. Your nearest office can be found here http://www.comcast.com/Corporate/shop/retail/St... Or you can request a return kit from www.comcast.com/returnequipment
Technicians do not pick up equipment and if someone would come out it there would be a fee for the technicians time.