I have an MCSA cert. I have been in the IT/internet area for over 9 years. I have had many experiences in the IT field and have been in many different areas of the field. I am no longer a Comcast employee and will gladly tell it like it is to anyone. If you are not happy with your service, there are many other providers out there.
Need a "Comcastic" guide? The Great Mog_ur will make Comcast issues disappear.
I'm a Comcast Customer service agent in the South Florida region for the last 8 years.. If there'are problems with your service, questions about the best deals and why the Tripleplay packages are such a money saver, or general "what's coming out now" questions... let me know and I'll do what I can to help you.
Commercial service and installation technician, been with the company 8 years doing technical troubleshooting and installations for residential and commercial accounts. Im a front line tech and get to see more information of problems than people sitting behind a desk using scripts to help you... Follow me i can help.
LOL Mog_ur ???? again Why have a retention Dept when you dont call them retention Jack call into the 18002262278 number and ask for the retention dept , they will be willing to help you with the services you need. If you dont get what your asking from them ( within reason ) email We_Can_Help@cable.comcast.com and these people may be able to help you further ...