"I fix it every time."
Dedicated cable technician well versed in all Comcast products and procedures. Ten years experience ranging from customer escalations to general installation and service. Always willing to help, gets enjoyment out of helping others.
If you go into your Internet settings and delete your browsing history then close and reopen the browser if should fix the problem at least temporarily. This is a known conflict with Internet explorer and Comcast constant guard software. You can: a) delete constant guard from your computer, b) use a different browser, or c) keep deleting browsing history if it worked.
Need a "Comcastic" guide? The Great Mog_ur will make Comcast issues disappear.
I'm a Comcast Customer service agent in the South Florida region for the last 8 years.. If there'are problems with your service, questions about the best deals and why the Tripleplay packages are such a money saver, or general "what's coming out now" questions... let me know and I'll do what I can to help you.
Clear your Internet Cache and History and clear your browser cookies.
2. Login to your email and verify if error is still happening->if so move to step 3.
3) Backup your Internet Explorer browser "Bookmarks", then reset your browser to the default settings.
4. Login to your email and verify if error is still happening->if it is move to step5.
5) Try a different browser - Firefox, Chrome, or Internet Explorer depending on your current browser.
Symptom: "Error has occurred while initializing zimlet Comcast search" When trying to access their e-mai.
Diagnosis: Known issue is with IE 8 or 9, and has an add on "Premium Play Codec-c" installed in IE
Solution: Uninstalling this add-on should resolve this issue. If the issue continues please reinstall IE8 (IE9 default installation includes this add-on, so while installing IE9 the user has to choose Custom installation and avoid this add-on).Another Add-on that we know for sure that will cause this issue in composing emails and trying to add attachment is called the "Coupon Companion Plugin".