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I have a bill from about 3 years ago in a different state for a ridiculous amount.

I have a bill from about 3 years ago in a different state for a ridiculous amount. I had one dvr and internet in a studio apartment. i had no premium channels and never ordered movies. There is a note on the account that says all the equipment was returned, but they say I owe them $500. But they can not tell me what the charges are for. I called the collection agency that they sent the bill to and they cant tell me what the charges are for. Im moving and trying to set up service. How do i get around this?
Melissa asked this question 1 year ago