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To add to Mr. IP's answer, you will go to control panel on your computer and click on Programs and Features. Wait a few seconds for the list to populate. Once it does, look for the Comcast toolbar (or anyone else's toolbar like Google, Yahoo, etc. and delete them all one at a time. Toolbars really are not that helpful and they can sometimes argue with other software on your computer. I never run with any toolbars. If you need additional help, please let me know.0 comments
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I have an MCSA cert. I have been in the IT/internet area for over 9 years. I have had many experiences in...
What you have described is an issue with the comcast toolbar. What you will need to do is uninstall it from the computer. After you have done that, please restart your computer. This should resolve you issue. If you find my answer best, please mark it so. If you need any additional help, please let me know and we can look at things further.0 comments
1 other expert is backing this answer
Commercial service and installation technician, been with the company 8 years doing technical troubleshooting...
seems a few problems with that comcast toolbar these days
Billing to tech support, I'm your chick! I've been with the company for over 7 years and I am a REAL, LIVE...
The other people in this thread have given good advice. Please uninstall your toolbar to fix the problem with that existing software. If you choose, you can reinstall it again from the Comcast home page.
Have a great weekend!