I have worked as a relationship banker and business relationship manager for a few years helping dozens of clients domestically and internationally with their day-to-day banking, lending and investment queries.
HI Christine! If you are talking about a chase gift card then the only way to check the balance at the moment from home would be calling the 800 number on the back of the card. However, for your debit card you can enroll in online banking either by going to the nearest branch or by creating a user id and password here: https://chaseonline.chase.com/ and clicking on the big Enroll Now green button. After you are enrolled you can access all of your accounts just by going to www.chase.com :) Thanks!