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Were you told your bank tax statement was sent out January 1st by a representative? The bank has until January 31st to send out tax statements. If you still have not received your tax statement within a reasonable timeframe from January 31st (allowing for mailing), contact customer service at 1-800-432-1000. Please keep in mind that the bank is not required to provide you with a tax statement for accounts that earned less than $10 in intrest in a year.
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Firstly, who must have not have suppressed your statement from bank, otherwise your statement won't be delivered. Contact your representatives to get your statement. If he/she is not able to provide you, call customer service at 1-800-432-1000. If there is also an problem, BOA client services team like ours gsoclientservices for charlotte.