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My Motorola Atrix HD won't charge or turn on even though it's been plugged in for 3 hours.

My Motorola Atrix HD won't charge or turn on even though it's been plugged in for 3 hours. How can I get it to turn on?
Vanessa asked this question 2 years ago
  • 1890 answers • 88% helpful

    This expert is helping you out because there weren't many active AT&T Wireless experts.

    Vanessa call 1-800-3310-500 to walk you through steps to turn it on because I have the same phone and a tech had to do something 1st before it would turn on
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    8 other experts are backing this answer

    • AT&T Wireless • 4812 answers • 95% helpful

      Another option is taking it to an AT&T store. They can look at it for you quickly and if its not fixable more than likely replace it depending on how long you've had it.
  • AT&T Wireless • 96 answers • 86% helpful

    Try holding the volume up butting and power button at the same time it does a soft reset on the phone.
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  • AT&T Wireless • 1837 answers • 83% helpful

    My atrix hd is persnickity too. Just wiggle cord till it lights up. You will see bolt in the battery display when connected. You can also use any android charger of which some are loose and others are tight. Be careful to not bend the pins cuz that will void your 1 year warranty. If still having issue, then call warranty (if under 1year) 800-801-1101 x5. They will send you another phone for no charge.
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