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I need to cancel my internet service.

I need to cancel my internet service.
1 comment
Deborah asked this question 1 year ago
  • Q: is this for wireless or Uverse?

    The customer hasn't provided an answer yet.

  • 1123 answers • 94% helpful

    This expert is helping you out because there weren't many active AT&T Wireless experts.

    All you need to do is call customer service @ 8003310500 for wireless and 8002882020 for Uverse
    1 comment

    10 other experts are backing this answer

    • 1123 answers • 94% helpful

      I would like to say thank you for coming to us for help. I hope you found my answer useful and if so would you please hit the green smiley face and then click the "accept this answer" under our discussion or "don't want any more answers" under our names if you are satisfied with my response as well please to close the question. This is how we are rated and we all work really hard to provide the best answer possible. Its been a honor assisting you today and look forward to helping you again in the future. Thank you again for using our service.


  • AT&T Wireless • 1837 answers • 83% helpful

    CANCEL EXISTING SERVICES:
    Call us at 800.288.2020 during normal business hours hours to cancel services. Downgrading and canceling services can't be completed online. We apologize for any inconvenience.
    Before canceling, please note:
    • If you joined AT&T through a special reward promotion, early cancellation penalties may apply if you cancel before the end of your commitment term.
    • For your protection, we must speak to the account owner to cancel your membership.
    • Cancellation requests received on a holiday will be handled on the next regular business day.
    • Cancellation requests received on weekends will be handled during weekend operation hours that vary according to region.

    After the equipment is received you will receive any credit balance on the account (unusual) and/or final billing.
    0 comments

    2 other experts are backing this answer

    AT&T Wireless high speed internet (DSL)

    can be reached at (877) 722-3755

    Cablegirlee's tips for this call:

    just stay on the line for an operator

  • AT&T Wireless • 5130 answers • 95% helpful

    Add, change, or cancel AT&T services
    You can add or change your AT&T services from your myAT&T online account.

    https://www.att.com/olam/loginAction.olamexecute

    Don't have a myAT&T login? Create an AT&T Access ID and register your account online.
    Add or change services
    Adding or changing your AT&T services takes just a few steps:
    Log in to your myAT&T online account.
    Select the myAT&T tab at the top of the page.
    If you have more than one account linked to your AT&T Access ID, select the image of the product you want to change.
    Select Change plan.
    Choose a plan to check availability in your area.
    Follow the prompts to complete your order. Changes are highlighted and the monthly total is updated.
    Remove, downgrade, or cancel existing services
    Call us at 800.288.2020 during normal business hours hours to cancel services. Downgrading and canceling services can't be completed online. We apologize for any inconvenience.
    Before canceling, please note:
    If you joined AT&T through a special reward promotion, early cancellation penalties may apply if you cancel before the end of your commitment term.
    For your protection, we must speak to the account owner to cancel your membership.
    Cancellation requests received on a holiday will be handled on the next regular business day.
    Cancellation requests received on weekends will be handled during weekend operation hours that vary according to region.