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i need the sim network unlock pin for my phone.

i need the sim network unlock pin for my phone. its an at&t phone but i put a straight talk sims card in it an am going to use it with straight talk.
Sara asked this question 1 year ago
  • Super Anonymous!

    I've worked for multiple Telecommunication companies and i have over 15 years of experience!

    You need to call AT&T at 1-800-331-0500 to get the unlock code. You need to make sure your contract is over with to get that code to unlock it. They will walk you through getting the Imei number which they need to help you. Good luck!

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    6 other experts are backing this answer

  • Wireless Geek

    I have been in the cellular industry for over 10 years with Verizon, AT&T, T-Mobile and Sprint. I will...

    This expert is helping you out because there weren't many active AT&T Wireless experts.

    All you have to do is call customer service representative at 8003310500 and ask for your PUK code.

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    1 other expert is backing this answer

    • Wireless Geek

      Thank you Sara and could you please hit the accept answer to close the question
    • S

      Sara

      I dont have a phone number for it though. I activated it through straight talk and the customer service person said i will get a new number for it once i get the puk code.
    • Wireless Geek

      So you activated it with straight talk? You will need to get a new sim card from them if that is the case. The sim is what's locking the phone
    • S

      Sara

      the sim card is through straight talk.
    • S

      Sara

      They told me since the phone is thru at&t, that i need to call at&t to get the puk code for it.
    • S

      Sara

      im going to use it thru straight talk with their bring your own phone program.
    • Wireless Geek

      We don't have a way to get the PUK code without a number through us. We use unlocked phones all the time and we are responsible for PUK codes that our sim is attached to. The same is with Tmobile. They use unlocked IPhones all the time but those customers have to go to T-Mobile to get the PUK code.
  • AT&T Tech Expert

    I've done this for a very long time I will solve a lot of issues

    This expert is helping you out because there weren't many active AT&T Wireless experts.

    Sara call customer care to get the unlock code if it's AT&T call 1-800-331-0500

  • FactualFran

    I have been a Manager with a third party ATT group for 5+ years. I have seen several situations, and have...

    Sara the code you need is NOT a PUK code....you need to unlock your device...to accept another SIM. Call 611 or 800 331 0500 to obtain the code and the instructions. Make sure you give them your IMEI, this is done by pushing *#06# on your device. they will give you the code and the instructions to unlock your device. If you have an iphone go to www.att.com to request the unlock online!