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Microsoft

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LinkedIn

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Airbnb

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Autodesk

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Samsung

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SAP

Boost Automation Rate with Expert Intelligence

Leverage best-in-class machine learning, trained by thousands of subject-matter experts, to analyze your contact center interactions and strategically answer, automate, and prevent customer issues.

  • Reduce ticket volume by up to 80%
  • Reduce cost by over 90% per customer contact

  • A deep focus on CX
  • Personalize every interaction
  • Improve CSAT by up to 20%



Boost Your CSAT with an Intelligent AI Experience

AI interactions typically mean lower CSAT. Not anymore. Our intelligent automation solutions deliver your customers fast, personalized, and accurate answers designed to improve the customer experience.

  • Deliver AI with empathy
  • Personalize every interaction
  • Improve CSAT by up to 20%


Integrate into your Existing Tech Stack

Automation doesn’t have to mean rip and replace. Integrate seamlessly into your messaging applications, virtual agents, machine learning platforms and leading CRM applications to deliver significant business impact right away.

  • Integrate with leading CRMs
  • Integrate with popular messaging apps
  • Limited development requirements

Automation In Action

 
  • Useful expertise with clear written communication.

    Republic Wireless testimonial
    11/25/2019

  • Microsoft Logo

    Wow! A simple fix others overlooked. Great service!

    Microsoft Windows testimonial
    12/6/2019

  • LinkedIn Logo

    Fast, clear communication and friendly service.

    LinkedIn testimonial
    12/5/2019

  • Autodek Logo

    Brilliant, fast, and provided a screencast demo.

    Autodesk testimonial
    12/5/2019

  • Microsoft Logo

    Quick and to the point. Fixed the problem in one step.

    Xbox testimonial
    12/7/2019

Schedule a Demo