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Was promised a free-for-life DVR with Triple Play install.

Was promised a free-for-life DVR with Triple Play install. Never got one
Jim asked this question 11 months ago
  • Jade

    have no fear, Jade is here! Providing factual information without a sugar coating. With over 5 years of...

    You would want to contact customer service and explain this issue. If they say there's no record of that promise, request to speak to a supervisor.

  • Phone Doctor

    5 years experience in Verizon Wireless retail selling. Have been top salesman in the company for the last 6...

    Contact customer care and tell them that you were promised this. Im sure they will accommodate your needs.