Get better help by connecting straight to experts who know big companies inside and out.

Get help from experts on:
    more options

7 minutes

Average Response Time

need to reset my home voice mail password

need to reset my home voice mail password
Mary asked this question 11 months ago
  • HappyToHelpMomma

    I love my job and love to help!

    Hi,

    Unfortunately if you have forgotten your password you will need to call to have the system reset. It may take a day and you will lose any recorders greetings, personal settings and any voice mails on the box.

    If you have Fios Digital Voice and you created a user account at Verizon.com/FiosVoice you may be able to reset there.

    Good luck.

    1 comment
  • FiOS NetTech

    FiOS Network Tech Expert, I work directly on the FiOS network and can resolve any issues related to ONT's...

    Call 1-800-verizon an agent can reset it for you immediately. It does not take a day and you will not lose any messages as the other answer states. All you want is the pin reset, a mailbox reset would erase all the messages and greetings but you do not need that.

  • verizonman

    I have worked as an RSR for Verizon for over 3 years.

    Call CS at 18009220204 and have them reset. If you have set up your online account you can log into your my verizon account and change it there.