Solving problems one phone at a time! Over a decade of wireless experience with 4 years at VZW... I can...
Both of other answers are solutions to the problem, but to answer your questions:
1) No, Verizon has nothing to do with Flycell. Your wife (or someone else) opted in to Flycell's services online by attempting to get a ringtone/wallpaper/etc. If you wife does not recall doing this, anyone could have mistyped their phone number on the Flycell website and accidently typed hers.
Verizon did not sell your phone number. Follow the other posters advice and send the word STOP to the number that texted your wife. Also, ask a customer service rep to Block Premium Messaging on all lines0 comments
1 other expert is backing this answer
Just reply to text with the word stop1 comment
1 1/2 years with verizon, I know alot about things you can do with phones and tablets (except rooting, which...
The problem is this is what is called a premium text message. This company is charging you and it shows up on your cell phone bill. Text "stop" to the 5-digit # and it will stop charging you. Generally the way you get this is if you put your phone # online or text it to a certain number, and thats how the charge is initiated because the user has to opt-in. Personally i think it is unethical for the companies to do this t
I have been in the cellular phone industry for 12 years, I have worked the front lines as far as sales and...
To answer your question, Verizon Wireless is not a sponsor of flycell.com. fly cell is company that makes ringtones and wall papers for a bunch of cell phone carriers. Verizon wireless just happened to be one that is comparable with their services. Verizon does not give or sell customer information to other companies. As the others mentioned above, to prevent more of those messages from coming through call customer service at (800) 922-0204 , press #0#0 when you hear the recording to get transferred directly to a customer service representative and have them block premium text messages. Most premium text messages will make a $10 charge show up on your bill. Customer service might be able to have that waived for you as well.
VZW Expert Agent Extrodinaire
I've Been with Verizon for over 7 Yrs. Worked in Customer Service, Sales and Management. I know EVERYTHING...
All these answers are great options. But if nothing allows to stop this. You can log online at VZW.com/myverizon and find block numbers or safe guards then add the number to the list and it will be blocked for 90 days