I just wanted to leave a comment about the service i was given at a Verizon Service Store but the site is very confusing with many numerous domains and web pages. Please give me the exact page heading i am seeking to locate.
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Jade
have no fear, Jade is here! Providing factual information without a sugar coating. With over 5 years of...
The best way to do this is to either call customer service and let them know you want to submit feedback about a store representative. They have a form that they can fill out for you and submit to that store's direct supervisor. Another way is to call the store directly and request to speak with the store manager. You can also visit www.vzw.com/contactus and follow the steps under "send an email" or send a letter to the corporate mailing address which will go directly to upper management.
0 comments1 other expert is backing this answer
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VZWInsider
8+ years in the wireless industry and over 4 years specifically with Verizon Wireless has given me the...
This expert is helping you out because there weren't many active Verizon experts.
By going to www.verizonwirelesssurvey.com, your comments get tagged to the particular store/sales rep you dealt with at the location. Any surveys entered from this site, along with the comments you leave are forwarded to the retail store's management AND forwarded up the chain to the district manager and then the director of sales for that area. This would be the quickest way of voicing your experience to someone who listens. I would also expect that you would receive a call back from management depending on what your survey comments include.
0 comments1 other expert is backing this answer
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VZW Hero
Verizon Wireless Expert
Another way to leave feedback is to go to www.verizonwirelesssurvey.com
